TR
Enka Tur

Personal Data Protection Law (KVKK) Information Text

This is an information notice regarding the processing and protection of your personal data and your rights, in accordance with the Personal Data Protection Law No. 6698.

Pursuant to Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”)—published in the Official Gazette dated April 7, 2016, and numbered 29677, which aims to protect individuals' fundamental rights and freedoms, particularly the privacy of private life, during the processing of personal data—and the Communiqué on Procedures and Principles to be Followed in Fulfillment of the Obligation to Inform—published in the Official Gazette dated March 10, 2018, and numbered 30356—we aim to inform you via this Clarification Text regarding your personal data processed by our Company, Enkatur Turizm Taşımacılık Ltd. Şti. (“Enka Tur” or “Company”).

1. Identity of the Data Controller

Enka Tur acts as the “Data Controller” under the KVKK (Personal Data Protection Law) and related regulations, and you may contact us via the contact details provided below:

Company Name: Enkatur Turizm Taşımacılık Ltd. Şti.
E-Mail: info@enkatur.com.tr
Phone: 0216 394 94 00
KEP Address: enkatur@hs01.kep.tr
Address: Orhanlı, Orhanlı Yolu 59/A, 34956 Tuzla/İstanbul

2. Processed Personal Data

The following personal data concerning you is processed within the scope of your relationship with Enka Tur:

Your Identity Information: Full name, place of birth, date of birth, age, photograph, Turkish ID number, passport details, work permit card.
Your Contact Information: Workplace address, home address, e-mail, telephone, mobile phone, place of residence, Address Registration System records.
Bank Account Details: Bank account number, IBAN.
Your Vehicle Data: License plate, vehicle registration details.
Location and Security: Facility and vehicle entry/exit records, visitor records, camera footage recordings.
Health Data: Psychotechnical reports, medical reports.
Visual and Audio Data: In-vehicle and facility camera/audio recordings.
Criminal Conviction Data: Criminal record (during driver and personnel recruitment processes).

3. Purposes of Processing Personal Data

Your personal data obtained is processed for the following purposes:

  • ✓ Answering customer calls and request management
  • ✓ Execution of staff and student shuttle transport operations
  • ✓ Fulfilling requests for VIP transfer and car rental services
  • ✓ Safety and tracking of shuttle vehicles, and management of in-vehicle camera and audio systems.
  • ✓ Tracking and invoicing of vehicle accident, breakdown, and traffic fine processes
  • ✓ Establishing and executing contractual processes with natural and legal persons.
  • ✓ Execution of invoicing, e-invoicing, and reconciliation processes
  • ✓ Conducting driver safety training and card checks
  • ✓ Monitoring litigation and enforcement processes in legal disputes.
  • ✓ Conducting permission-based marketing, campaign, and informational activities

4. Transfer of Processed Personal Data

Your personal data may be transferred to official institutions and organizations, judicial authorities, business partners, banks, suppliers, service providers, and legal advisors—subject to the provisions of the Law regarding the transfer of personal data and provided that necessary security measures are taken.

5. Collection Methods and Legal Grounds

Your personal data is collected verbally, in writing, or electronically via our website, call center, web and mobile applications, e-mail, physical forms, and contracts. Your data is processed based on the following legal grounds specified in Articles 5, 6, and 8 of the KVKK:

  • Your explicit consent is required,
  • This is explicitly stipulated in the legislation to which our company is subject (Labor Law, Turkish Commercial Code, Tax Procedure Law, Road Transport Law, etc.),
  • It must be directly related to the formation or performance of a contract,
  • It is necessary for the fulfillment of our legal obligations,
  • Data processing must be necessary for the establishment, exercise, or protection of a right,
  • Data processing being necessary for the legitimate interests of our Company, provided that your fundamental rights and freedoms are not infringed upon,

6. Rights of the Data Subject (Article 11 of the KVKK)

Pursuant to Article 11 of the Law, you have the following rights as a data subject:

  • To find out whether your personal data is being processed,
  • If it has been processed, request information about it,
  • To learn the purpose of processing and whether it is being used for its intended purpose,
  • Knowing the third parties to whom data is transferred, whether domestically or internationally,
  • To request the correction of data if it is incomplete or incorrectly processed,
  • Requesting the deletion or destruction of data within the framework of the KVKK (Personal Data Protection Law),
  • Requesting that correction, deletion, and destruction operations be notified to third parties to whom the data has been transferred,
  • Don't object to an outcome that goes against you,
  • To request compensation for damages suffered due to unlawful processing.

7. Application and Contact

To exercise the rights mentioned above, you may submit your requests in writing by delivering them to our company address in person, sending them via a notary public, or forwarding them to info@enkatur.com.tr using the e-mail address registered in our systems. Your requests will be processed free of charge within 30 days at the latest.